Credit us for every missed delivery date
Addressed to Amazon — Prime membership
We paid for delivery on a promised date. When that date slips, the fee we paid for it should be credited back — automatically, at the end of each month.
Share movement
Collecting missed-delivery reports
Amazon has not been contacted. Reports are reviewed before anything is counted, and only anonymised totals are published. First review Dec 9, 2026.
The case
Nobody is asking for a free membership, and nobody is pretending that weather, depots and drivers do not exist. Here is what we are asking. A membership fee buys a set of things, and one of them is delivery on the date shown when the order is placed. When that date is missed, part of the fee bought nothing. Right now the only remedy offered is an apology, or a refund of the item — neither of which returns the part of the membership that paid for the promise. Meanwhile the agreement runs perfectly well in their direction. Miss a payment and service stops, with interest. The logic should hold both ways: if you hold us to the terms, hold the terms to yourselves. So: at the end of each month, divide the fee by the number of deliveries made, and credit back every delivery that missed its date. No lawyers, no class action, no outrage required — just the arithmetic of the agreement we both signed up to.
What we are asking for
- 01
A monthly accountability credit calculated as: membership fee ÷ deliveries that month × deliveries that missed their promised date.
- 02
Applied automatically to the next bill — no chat queue, no retention offer, no twelve-step refund process.
- 03
The promised date recorded on the order, visible after purchase, so the miss is measurable rather than arguable.
- 04
A monthly summary: deliveries made, deliveries on time, credit issued. One page, no marketing.
We are not asking for more than accountability. Not a windfall, not an apology tour — just the part of the fee that paid for something we did not receive.
The proposed policy
Automatically credit the monthly Prime fee multiplied by the missed eligible shipments, divided by all eligible shipments due that month. The original date shown at checkout is what counts, and each late or undelivered shipment is counted once. For annual plans, use one twelfth of the annual fee. The calculation would be shown in the member's account.
A merchandise refund and a membership credit do different jobs: a refund makes one order whole, while the credit returns the share of the membership that paid for a date that was missed. This is a proposal about how a membership could work — not a legal claim, and not an existing Amazon policy.
The accountability credit
Try the proposed credit
Enter a monthly fee and the number of eligible deliveries due that month. For an annual plan, divide the annual fee by 12.
Illustrative monthly credit
$4.50
At this rate
$54.00 / yr
This calculator illustrates a proposed policy. The result does not represent a credit available from Amazon.
Public record
No review published yet
We are collecting reports. Nothing has been reviewed, counted or published yet — an administrator reviews every report first, and totals appear here only after a review is published.
Published figures are anonymised totals of reviewed and included reports. No dates, notes, responses or member details are ever published. These are late deliveries only, so they do not establish how often Amazon misses delivery dates overall; an optional log of every shipment, if members kept one later, could estimate that share among participants.
Timeline
· Launch
Reporting is open for missed Prime delivery dates
We have opened a public report for Amazon Prime deliveries that arrived after the date shown at checkout. Amazon has not been contacted. Every submission is reviewed by an administrator before it is counted, and only anonymised totals are published. The first review is on 9 December 2026, aiming for 50 reviewed reports from at least 25 distinct signed-in members. We will publish an update that day whether or not we reach those numbers.
Dec 9, 2026 · Planned
First review of collected reports
Thirty days after launch we review the reports, publish anonymised totals, and post an update whether or not we reach 50 reviewed reports from 25 members. After that the plan is to send anonymised findings to Amazon and ask for a pilot, then publish any response.
Add your report
Report a missed delivery
Tell us the date you were given and what actually happened. No order numbers, tracking numbers, addresses or names — just the two dates and what followed.