About
We are not asking for more than accountability
Everyone has a story about paying in full for something that arrived late, shrank, or quietly changed its terms. Told alone, these stories are bad luck. Told together, with dates, they are a pattern — and a pattern is something a company has to respond to.
Four things we hold to
Receipts over outrage
Anger is the reason you start looking. Dates, order numbers and photographs are the reason anyone has to answer.
One demand at a time
A movement with twelve demands gets a reply to none of them. We ask for the smallest thing that would make it right.
Symmetry, not punishment
If a company can penalise a member for missing a payment, a member can claim back the part of the service that was not delivered.
Nothing disappears
Promises get dated. Follow-ups get dated. A quiet corporate silence is still a data point we keep.
A live campaign: missed Prime delivery dates
We are collecting reports now from members whose Prime parcels arrived after the date shown at checkout. Amazon has not been contacted. The proposal — a monthly credit for the share of eligible shipments that missed their date — is ours, not an existing Amazon policy.