All ideas
PricesOpenfiled Nov 9, 2026

Example idea · Streaming prices rise in the middle of a contract

An annual plan bought at one price renews at another, with a notification two weeks before the charge.

Streaming platformsOnlineFiled by Jules

The problem

I paid for a year upfront at one price. Nine months in, an email announced a new price taking effect at renewal — 18% higher — with the option to cancel buried three clicks deep in account settings. I do not object to prices changing for new customers. I object to the price changing for a term I already paid for.

What a fair fix looks like

Honour the advertised price for the term that was paid, and give at least 60 days' notice with the new price shown next to the old one.

Discussion 0

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